PRIVACY STATEMENT

CONTENT

This cookie Policy was last updated on 25 April 2025, United Kingdom.

Lumimango.com is committed to protecting and respecting your privacy.

1. Introduction

This policy applies where lumimango.com (“the Website”) and Christiane Holden (“we”) is acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.

This Website incorporates privacy controls which affect how your personal data will be processed.

The Website uses cookies on this website. Insofar as those cookies are not strictly necessary for the provision of this website and services, the Website ask you to consent to our use of cookies when you first visit our website. Please refer to the Cookie Policy [link] for more information.

2. The Personal Data that this Website collects

In this Section the Website sets out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.

Contact Data
We may process data enabling me to get in touch with you (“contact data“). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you and/or your employer. If you log into the Website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.

Account Data
We may process the user account data (“account data“). The account data may include your account identifier, name, email address, business name, account creation and modification dates, website settings and marketing preferences. The primary source of the account data is you and/or your employer, although some elements of the account data may be generated by our website. If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account provider.

Transaction Data
The website may process information relating to transactions, including purchases of goods and/or services, that you enter into with  us or through the Website (“transaction data“).The transaction data may include [your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of the transaction data is you and/or our payment services provider.

Communication Data
The Website may process information contained in or relating to any communication that you send to us or that we send to you (“communication data“). The communication data may include the communication content and metadata associated with the communication. The website will generate the metadata associated with communications made using the website contact forms.

Usage Data
We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system.

3. Purposes of processing and legal bases

In this Section, we have set out the purposes for which we may process personal data and the legal bases of the processing.

Operations
We may process your personal data for providing our services, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Publications
We may process account data for the purposes of publishing such data on our website and elsewhere through our services in accordance with your express instructions. The legal basis for this processing is consent OR our legitimate interests, namely the publication of content in the ordinary course of our operations OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Relationships and communications
We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services and business.

Direct marketing
We may process your contact data for the purposes of creating, targeting and sending direct marketing communications by email and making contact by telephone for marketing-related purposes. The legal basis for this processing is consent OR our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users.

Research and Analysis
We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. This is for monitoring purposes, supporting, improving and securing our website, services and business generally.

Record Keeping
We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally.

Security
We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity.

Legal claims 
We may process your personal data where necessary for legal claims.

Legal compliance and vital interests
We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

4. Providing your personal data to others

Our personal data held in our website database will be stored on the servers of my hosting services providers https://elementor.com/
Elementor utilizes Google Cloud Platform (GCP) and Cloudflare CDN for its hosted WordPress websites. Specifically, Elementor Hosting uses Google Cloud Platform’s C2 servers and includes a built-in secure CDN by Cloudflare The primary data location for Elementor Cloud websites is in Belgium. 

The competent data protection authorities have made an “adequacy decision” with respect to the data protection laws of your personal data which may be transferred to countries outside the United Kingdom and the European Economic Area (EEA). Transfers to the United States will be protected by the appropriate use of standard data protection clauses adopted or approved by the competent data protection authorities, a copy of which you can obtain from www.siteground.com.

In addition to the specific disclosures of personal data set out in this Section we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation, see Section 5.

You acknowledge that personal data that you submit for publication through our Website may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

5. Retaining and deleting personal data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

(a) Contact, account, transaction and communication data will be retained following the date of the most recent contact between you and me, and for a maximum period of ten years.

(B) Notwithstanding the other provisions of this section, we may retain your personal data for compliance with a legal obligation.

5. Your Rights

Your principal rights under data protection law are:

(a) the right to access – you can ask for copies of your personal data;

(b) the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;

(c) the right to erasure – you can ask us to erase your personal data;

(d) the right to restrict processing – you can ask me to restrict the processing of your personal data;

(e) the right to object to processing – you can object to the processing of your personal data;

(f) the right to data portability – you can ask that we transfer your personal data to another organisation or to you;

(g) the right to complain to a supervisory authority – you can complain about my processing of your personal data; and

(h) the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.

7. Contact

The Website is owned by Christiane Holden.

You may contact us here.

8. Changes to This Policy

The website may change this Privacy Policy from time to time and without notice. If Lumimango lumimango.com/mindandmango changes its Privacy Policy, we will publish those changes on this page. If you have any questions or concerns about our collection, use or disclosure of your personal information, please contact us at via the email form.

9. Attribution

This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).